Frequently Asked Questions
How do I schedule an appointment?
Call us at 954-793-1125 or email us at [email protected] to schedule a free 15-minute consultation. During this call or video chat, you get to see what it would be like to work with this therapist and ask any questions you have about the counseling process. Your therapist will also ask you questions to make sure online therapy is the best option for you at this time.
What if I want to schedule a session and not a consult, how do I do that?
If you decide to schedule a therapist, please call or email us at 954-793-1125 or [email protected]. You will receive an email with a link to your intake paperwork, which will review payment policies, telehealth policies, and consents for therapy. This paperwork can be completed all online through our HIPAA secure portal. You can even complete paperwork from your phone! We ask that you complete this paperwork at least 48 hours before your first appointment. From there, you will receive an email and text reminder about your first session 48 hours and 15 minutes before your session. These reminders will have your link to our secure video platform for when you’re ready to start your session.
What should I expect for the first appointment?
This first meeting is all about getting to know you: Your background, your values, and your goals for therapy. Your therapist will review your expectations for therapy and might ask you some questions about your upbringing, your current issues, and your goals. There is no obligation to continue therapy, and you can stop at any time.
Will my therapist tell others about what we talk about?
You have a legal and ethical right to privacy, or “confidentiality”, in therapy. This means your therapist is legally and ethically obligated to not share information about your sessions, including dates of sessions, what you discussed, your personal identifying information, and even whether or not you are even attending therapy at all.
There are three exceptions to confidentiality where a therapist is legally and ethically required to disclose details of your case with others:
1) You sign a Release of Information giving that therapist permission to discuss your case with others (typically a family member or another provider)
2) You express intent to harm yourself or someone else
3) There is reasonable suspicion of abuse/neglect against a minor child, elderly person (60 or older), or dependent child
4) A court order is received directing the disclosure of information.